Support
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One Time Code (OTP)
Bought An Account and Need to Sign In?
The app emails a one time code to the account's address. Start the sign-in, then enter that email here and we'll pull the latest code for you — the same as the OTP button in our Discord.
Paid but got nothing?
Give it a minute
Confirmation is automatic but not instant. Leave the order page open — it updates itself.
Check the note
If the code wasn't in the payment note, it can't match automatically. That's the usual cause.
Message us
Send your payment screenshot and your code on Discord, or open a support ticket. We'll match it by hand.
Common Questions
How fast do I get it?
Usually under a minute after your payment goes through. Confirmation is automatic — nothing waits on someone approving it by hand.
What if I forget to put the code in the note?
Your payment won't match automatically. Message us on Discord or open a support ticket with your payment screenshot and we'll match it to your order manually.
Are the codes single use?
Yes. Every code is sold once and to one person. Once it's yours, it's removed from stock and can't be handed to anyone else.
Something's sold out — when's the restock?
Stock moves fast and gets refilled regularly. Join the Discord to get pinged the moment something is loaded back in.
I closed the tab before it delivered.
Reopen the site on the same device and you'll get a "resume order" banner. On a different device, message us on Discord or open a support ticket with your code.
Can I pay a different amount?
No — send the exact amount shown. An underpayment leaves the order open and has to be sorted out by hand.
Which payment methods work?
Cash App, Venmo and Zelle. Venmo and Cash App open with the amount already filled in; with Zelle you enter it yourself.
My hold expired before I paid.
The item went back into stock for someone else. Nothing was charged — just start a new order.